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Timing out

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ProfilePosted byOptionsPost Date

Kense

Kense Report 21 Sep 2017 09:26

Sylvia, it is possible that when you go into the GR site it is at a time when the servers are operating normally, but those in the UK tend to join at peak times.

Also the information on the Board Summary page is the same for everyone and is readily available, apart from the icons that is. I am dubious as to whether the icons are properly displayed as in my case all boards indicate new postings but I know I have read all threads on Announcements, WDYTYA, and Suggestions.

I haven't had any recent problems getting onto the site. These days I normally enter directly to the General Chat board - I used to prefer the Genealogical Chat board but very little of interest gets posted there now.

SylviaInCanada

SylviaInCanada Report 21 Sep 2017 00:43

but you can see I have over 40,000 posts, I am not having the same problems as others with fewer

FWIW ................ I come straight on to the Boards Summary page, then click on My Threads. After checking threads on there, I then open General Chat, Genealogy Chat and Find Ancestors, one at a time..

Kense

Kense Report 20 Sep 2017 23:03

It is probably a bit of both Sylvia.

However the fact that when the problem occurs it is possible to access the site via the Home Page implies that the extra processing needed to assemble the thread information if you enter via a board or via My Threads is critical.



SylviaInCanada

SylviaInCanada Report 20 Sep 2017 21:54

I think Ken means that those of us who have a lot of posts get the problems .......


not sure whether that is because we have lots of posts, or because we are more likely to see problems because we are obviously on here more often

AnninGlos

AnninGlos Report 20 Sep 2017 13:24

puzzled as to why you think it is the most prolific posters (do you mean those that keep the boards going?) who have a problem. Seems logical to me that if you don't post you won't have a problem. :-S

SylviaInCanada

SylviaInCanada Report 19 Sep 2017 18:58

It is not always the prolific poster who has problems!


I've had no problems at all :-)


BTW ............. I use Firefox, but my server is one that no-one outside Canada will have.

Kense

Kense Report 19 Sep 2017 18:23

That's why you are not having a problem Joan.

Kense

Kense Report 19 Sep 2017 17:00

As usual it is the most prolific posters who are affected.

Caroline

Caroline Report 19 Sep 2017 16:38

Not having problems myself right now but is it maybe tied in with the other problems some have had these past few weeks?

AnninGlos

AnninGlos Report 19 Sep 2017 16:35

Seems like a mixed reply then some having problems, some not. I am on Firefox maybe it is them but it has been like it for a couple of days for me.

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 19 Sep 2017 16:27

i just wasnt getting any response on clicking on Family Tree

Zilch drop down box

Rambling

Rambling Report 19 Sep 2017 16:24

Same for me Ann, I have just come in via home page after clicking on logo. I will try 'turning it off and on again' ;-)

Andysmum

Andysmum Report 19 Sep 2017 15:23

Mine seems to be OK.

AnninGlos

AnninGlos Report 19 Sep 2017 15:06

Is there a bigger problem than usual with the site timing out? Both when trying to get on the site and also getting on threads and submitting replies?

To get on the chat board I have several times had to go to the home page and access community from there.