Find Ancestors

Send an email of complaint in Kath,everyone else is I think !

FBG

Can you tell me how to do that, I've never done that before.

Thanks
Kath

My Help Clinic thread disappeared this afternoon! It was there at lunchtime but I've just got back from work...and it's gone. Nothing much else seems to have changed though.
Katie

Click on HELP on the top right hand of the page and you will see how you can.

I see you have now got an answer on Clinic AFTER saying you already have the info needed from someone else.

Do give the management the thread that you have on Clinic to look at,so dont delete it whatever you do..

Good luck
Fans

Send in a complaint as well Katie.
Ask who deleted it and why?

I still like Glaswegian men James...when they are in Glasgee and I am in Carmarthen..;))

FBG I will. I thought only me or GR could delete it, and it wasn't me!

As far as I know Katie it is only you or GR that can delete your thread...unless of course the starry ones have been given the ability to delete things on Clinic board of course..!

Kath.
I see that you now have a tick beside your post to say that it is resolved,did you put it there or someone else?
Did you find your way to being able to complain to GR ok?

My pos has a tick too. It's not resolved - they just can't find anything. There possibly isn't anything to find but the tick makes it look like a success story.
Katie

Katie

Complain about that as well


as I read the instructions originally only YOU can put the tick when it is completed to YOUR satisfaction





sylvia

My Frederick has a tick too- but not resolved - no response from GR and the clinic posted that ticks cannot be removed

Just another c@ck up -

Renes

I give it a week! I admire the dedication and generousity of the "ones with stars" but this is soooooooo ill conceived. If I was new to genealogy and had just joined GR I would assume that the "Help clinic" was the first place to look. However, when I clicked on it all I'd be presented with is queries about SP. Fine if I had Scots ancestors, but not so good if I didn't.

I have seen some threads on there that I would be willing to help with but GR obviously think us mere mortals shouldn't involve ourselves. I have also been quite alarmed at the advice offered to one particular person. Actually, i will pm the person involved as the advice she was given could have serious repercusions.

Good idea Janet



I think a lot of us have been pm'ing posters on Help Clinic, offering help and advice!


but yours sound a little more drastic.


Would it also be an idea to pm the starry helper???


OR even GR themselves.




sylvia

O WOW..This is still going then,I felt sure it and the others would have been deleted and it seems people are taking advantage of the generous free SP lookups then,but what a shame that some seem to be taking ages for a reply,never mind,better late than never I say.
Chrissie

I'm also a bit perturbed by some of the "can't find" answers.
Others, like me, who have been using SP for years have learned by their mistakes (usually costly!) and now know how to get value for money from the site.

For instance, I saw someone with the name MacLeod. For that (or any Mac name) you are better to enter M*c as that will give results for Mac/Mc or even M'c. That is much preferrable to the soundex option.

Some queries are never going to get an answer simply because sometimes the information is not available, even in SP's massive database!

OPR entries relate to events pertaining to the Church of Scotland, so if your ancestor was Free or Free Presbyterian, RC or any other denomination, there will not be an entry.
It was also not compulsory to enter baptisms and some churches made quite a hefty charge so people couldn't afford the cost.
In some cases, children would be baptised years later when perhaps there was money available or, most likely, a new minister on the scene! So, if your birth was in 1830, you need to be flexible with the date in case there is a much later baptism.

The OPR deaths are often just a list of names but in some cases the names can be those of the owner of the lair. If they had a headstone, much more info can be obtained from an inscription. All Scottish FHS are trying to photograph and transcribe as many headstones in as many cemetries as possible, as are some dedicated individuals. Therefore, any queries may be better directed towards a Scottish site or even the FHS in the relevant area.
The Help Clinic is a good idea, but BMD's are only a small part of the research as you are probably aware!

I see a few folk on this thread who also know their stuff so you may be wondering why we do not apply for this yellow star. In my case, I barely have time to use GR as I belong to another site - yes, a Scottish one!! - where we do BMDs but also much, much more!
Our credits aren't free though, we pay for our own, so we have to narrow down criteria instead of opening every image. Sometimes we just give the details so that members can find the image for themselves and will thus have the image on their own SP accounts.
I would therefore have a conflict of interest and would naturally direct posters to where they would get the best advice, which sometimes is not on here despite the well-intentioned efforts of helpers, with or without a yellow star.

By the way, the availability of discounted SP starter packs and vouchers in Scottish libraries and Archive centres could well end once the cutbacks start to bite.

Woody
All the yellow stars have now been given out on a first come first served basis,10 in all,which GR have deemed is enough to man the board 24/7 but is woefully lacking in night shift workers,none to be precise it would seem at the moment.
It would seem not one specialises in Scottish affairs,nor so far have I seen one that specialises in Welsh research,which does make me wonder if they will be able to translate any of the 1911 census that were done in Welsh,of which I have come across quite a few and had people ask me to translate.
No Canadian specialists,no Ozzie specialists and no American specialists,in fact from what I can see no one has expertise in one given area but rather of doing lookups although there are some good researchers on there none speciaise in one given thing as far as I can see...................

Ah! That explains a lot! It must be a good fortnight since I last looked on GR.
There do appear to be a few gaps to fill but I suppose it's early days yet. It's a good idea in principle and on the plus side, it must be the first time GR has actually acted on member's comments!!

There seems to be some impatience creeping in though - on the Help Clinic threads that is. If that continues then I reckon not many others will wish to volunteer, should GR ask again. If I wanted to get heckled I'd become an MP and get the spondulacs to go with it!

Re the Welsh transcriptions, that's a very valid point. We don't have the 1911 Census as yet, it's due after April 2011, but the images we will see are from the enumerator's books. Therefore, any written in Gaelic will already have been translated by said enumerator. Could be fun!

Woody
I await the 1911 Scotland census impatiently but if the one Im after (If I find it)is in Gaelic will you be able to translate properly for me and maybe others?

I NEED AS MUCH INFROMATION ON A FEMALE, LILY HAM 1897 ELGIN LOSSIEMOUTH.... this would be my grandmother, i found her in devon and thats it . all you can read is all i can find many thanks for any infromation on her. julie

Frank -- Julie has a thread

http://www.genesreunited.co.uk/boards.page/board/trying_to_find/thread/1248245

Maybe if she returned to it ...

Fanny by Gaslight, no problem! I can do that.
Where do you think the person was living?