General Chat
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Renewal Subscription at a Discount?
Profile | Posted by | Options | Post Date |
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GeeJayDubya | Report | 16 Dec 2014 18:47 |
I just noticed - I've been a member since May 2005. But I didn't take up paid Platinum membership until Jan 2012. As I changed computers around 2006 and again in mid-2013 there won't be any cookies from 2005 membership on this computer. And I don't have a clue as to what password I used in 2005. |
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eRRolSheep | Report | 16 Dec 2014 17:38 |
Passwords and cookies are directly linked - cookies are small files downloaded to your computer from websites so that they can "remember" you (and your password). |
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Researching: |
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GeeJayDubya | Report | 16 Dec 2014 16:30 |
Now here's the latest... |
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Inky1 | Report | 16 Dec 2014 09:16 |
GJD |
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GeeJayDubya | Report | 15 Dec 2014 21:52 |
As I only have one email address, I must be. Don't ask because I can't explain. |
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Inky1 | Report | 15 Dec 2014 20:45 |
GJD |
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GeeJayDubya | Report | 15 Dec 2014 19:12 |
I got a reply from the Support Team: |
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Inky1 | Report | 14 Dec 2014 10:02 |
GJD |
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jax | Report | 14 Dec 2014 03:44 |
I took up a FMP half price offer a few months ago.... This was available to existing customers. My sub did not run out until the end of October but I was able to pay for this approx two months earlier and it started when my original sub expired |
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Researching: |
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GeeJayDubya | Report | 13 Dec 2014 23:06 |
You have a point. But why do they send such emails to existing Platinum subscribers? (They may have sent it to your Platinum account Inky - but they did send it to mine.) |
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Inky1 | Report | 13 Dec 2014 20:05 |
I have a 'spare' GR account - no fees, just a small tree. I had that email today, but have not had it on this, my platinum account:- |
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GeeJayDubya | Report | 13 Dec 2014 17:09 |
Nowhere in the email does it say that the offer isn't available to existing subscribers. |
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BeverleyW | Report | 13 Dec 2014 13:34 |
The LostCousins newsletter refers to this offer. It appears to be for new members only: |
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Researching: |
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Dame*Shelly*("\(*o*)/") | Report | 13 Dec 2014 11:00 |
give GR a phone call and ask them what they are playing at |
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Researching: |
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Kense | Report | 13 Dec 2014 08:58 |
Is the offer just for new customers? If so, I suppose you could create a new account with a different email address and not renew your old one. You would need to save all the stuff from your old account first and open your tree to the new account. |
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GeeJayDubya | Report | 13 Dec 2014 01:34 |
Yes, I used the email link and that took me to subscription page. |
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Dame*Shelly*("\(*o*)/") | Report | 12 Dec 2014 21:27 |
GeeJayDubya |
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Researching: |
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GeeJayDubya | Report | 12 Dec 2014 21:21 |
I had a look at the earlier thread. Neither of the codes 12DAYS nor LCDEC works. Here is the email I got from Genes 5 hours ago: |
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MR_MAGOO | Report | 12 Dec 2014 19:08 |
This is a thread from earlier in Dec if you're quick you might get it. |
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GeeJayDubya | Report | 12 Dec 2014 18:52 |
I did, but site says it's an invalid code. Tried 12DAYS again and got same 'expired or invalid ' response. |