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re number of messages shown erroneously
Profile | Posted by | Options | Post Date |
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AnninGlos | Report | 1 Jun 2016 09:34 |
I e mailed support to ask them to delete the number 3 showing over messages. The following is the reply. Not sure it makes sense to me but it may help somebody. |
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Island | Report | 1 Jun 2016 09:42 |
Estelle hasn't passed on her messages research then? |
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Shirley~I,m getting the hang of it | Report | 1 Jun 2016 10:01 |
well mine was showing two unread has been for some time even though i answer messages |
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AnninGlos | Report | 1 Jun 2016 10:07 |
OK Shirley I will try that later thanks. |
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LondonBelle | Report | 1 Jun 2016 10:17 |
I have had one unread message which wouldn't go away which only showed in the last couple of weeks and was most annoying. Just tried the above and it found 3 unread messages going back to 2014! Just read and deleted them and hey presto the one unread message that I had has now disappeared:-D :-D |
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Island | Report | 1 Jun 2016 10:26 |
When I eventually deciphered the GR message..........:-S |
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Island | Report | 1 Jun 2016 10:33 |
LB, I was puzzled re the position of the search box but came to the conclusion that whoever replied to Ann is a poor communicator. I think he/she meant 'the dropdown menu on the right in 'Search'. |
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Island | Report | 1 Jun 2016 10:40 |
Go to your inbox, on the left under 'Search Messages', click on the dropdown menu to the right of [All messages] and select 'unread'. |
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LondonBelle | Report | 1 Jun 2016 10:48 |
Couldn't have put it better myself, Island :-D :-D |
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'Emma' | Report | 1 Jun 2016 11:07 |
Thank you it worked for me :-D |
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Rambling | Report | 1 Jun 2016 12:12 |
"Inbox |
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AnninGlos | Report | 1 Jun 2016 15:17 |
Didn't work for me. I had 3 unread showing, followed the instructions once I had decided the search box was on the left not the right, found five unread going back to 2012, deleted them all, now showing |
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AnninGlos | Report | 1 Jun 2016 15:18 |
, magic, the last two have now disappeared |
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Joy | Report | 1 Jun 2016 22:06 |
According to the site, there are 4 unread messages waiting for me to read them. The technical team tried to sort it out but eventually stated there was nothing that could be done to resolve the matter; proof IMO of the site's instability. |
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AnninGlos | Report | 1 Jun 2016 22:10 |
Have you tried the above instructions Joy? |
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Joy | Report | 1 Jun 2016 22:33 |
Yes |
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SylviaInCanada | Report | 1 Jun 2016 22:38 |
I have had no unread messages showing for about a year. Before that I had 2 messages showing for about 3 years. |
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Island | Report | 1 Jun 2016 22:41 |
It didn't worked for me. |
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Bobtanian | Report | 2 Jun 2016 10:25 |
If you have time to spare, go into messages, click on date |
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Joy | Report | 2 Jun 2016 13:04 |
Error |