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ProfilePosted byOptionsPost Date

AnninGlos

AnninGlos Report 6 Feb 2018 16:23

Couldn't get on for about half an hour. I really don't spend all day on here but wanted to check something. really aggravating when you want to get on and can't. :-D

+++DetEcTive+++

+++DetEcTive+++ Report 6 Feb 2018 16:28

Yes, it has been very slow, but seems to have been sorted out now.

maggiewinchester

maggiewinchester Report 6 Feb 2018 16:30

I had the same problem - but only with GR :-(

AnninGlos

AnninGlos Report 6 Feb 2018 16:36

Yes only with GR and not slow Det could not get on at all.

maggiewinchester

maggiewinchester Report 6 Feb 2018 16:45

Kept 'timing out' :-|

Kucinta

Kucinta Report 6 Feb 2018 17:11

I had the same problem. Seems sorted now though.

SylviaInCanada

SylviaInCanada Report 6 Feb 2018 17:30

not quite!!

i had a little trouble getting on, then in posting on another thread.

Had to close GR down, and in fact even closed Firefox down and started all over again.

maggiewinchester

maggiewinchester Report 6 Feb 2018 17:49

Just did it to me again :-(

Caroline

Caroline Report 6 Feb 2018 17:54

It'll be your fault don't forget :-D

'Emma'

'Emma' Report 6 Feb 2018 17:59

Was thinking it was so slow would be quicker catching a
bus and come over the border to visit :-D

maggiewinchester

maggiewinchester Report 6 Feb 2018 18:03

Of course, Caroline - even though everything else was working as normal :-D

Emma :-D :-D :-D :-D

Caroline

Caroline Report 6 Feb 2018 18:06

:-D

GlasgowLass

GlasgowLass Report 6 Feb 2018 20:38

Me too.
At least 30 mins of being timed out

 Sue In Yorkshire.

Sue In Yorkshire. Report 6 Feb 2018 20:53

And me just now.they need to sort it once and for all

Allan

Allan Report 6 Feb 2018 21:43

Ok getting on, but my first posting to a thread received the dreaded error message after timing out. Pressed the back arrow and then into 'my threads' and there was my post showing :-S

Several other posts also took their time to appear, but at least they avoided the error message :-)

Caroline

Caroline Report 6 Feb 2018 22:53

For the past few weeks I've found the error message if I'm trying to add to a thread late at night, not so bad during the day.

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 7 Feb 2018 07:14

Bee error message yet again
Came on to find ancestors board and yes it errored again just clicking to go to general board

If it's been logged why can Genes find what the problem is
I am on my I pad so not a clogged up PC

:-(

Cynthia

Cynthia Report 7 Feb 2018 08:12

I've started to message Support each time I get the dreaded error message. So far, I have been advised to make sure my 'cache is cleared' - (standard reply) and that they were sorry I was 'having trouble in resetting my password' eh?? :-S

I am now waiting to be told to get dressed before I log on. :-D

+++DetEcTive+++

+++DetEcTive+++ Report 7 Feb 2018 09:22

Support posted on the findmypast Facebook page yesterday.
Apparently there was an ‘Outrage’ they’d been dealing with.

Could that have been cause of GRs problems? They are owned by the same company.

MotownGal

MotownGal Report 7 Feb 2018 09:45

Tried for a good 50 minutes to get on yesterday!

Every other website was ok.

Very frustrating, I don't come on here every day, and I had some info to put in before I forgot it!