General Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Boards

Quick Search

Single word search

Tools

Findmypast DNA Banner

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

Oh there you are.

Login to Add Reply Watch This

Page 1 + 1 of 2

  1. «
  2. 1
  3. 2
ProfilePosted byOptionsPost Date

AnninGlos

AnninGlos Report 7 Feb 2018 09:47

Could be Det.
Cynthia, I wanted a 'like' button for your post Lol!!
Joy dean put a post on a thread of mine on facebook where she pointed out to GR that the error problem goes back 10 years!!!! their answer was it was passed on to their technical team who were working through problems and they didn't know how long it would take to solve the error problem. :-D :-D :-D

Researching:
Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin

Cynthia

Cynthia Report 7 Feb 2018 14:33

Have just opened this reply email. What do you all make of it??


The issue is that we upgraded the site so that every single page was moved to HTTPS meaning it is 100% secure on every page.

Clearing the cache should fix the issue as it has for others.

Can you try logging in using a different browser even temporarily to see if this stops this for you.

We are not a technical help desk and are only customer service and we are doing all we can to help. It really is just a browser/caching issue as opposed to anything else sinister.

If you need any further assistance please do not hesitate to contact us again.



??????????????????

Researching:
ADVICE: Click on 'My Threads' over on the left to find your replies. Please respond to your replies by typing in the Add Reply box at the bottom of the page. Enjoy!

Kense

Kense Report 7 Feb 2018 15:20

What it means is that while they were changing the site their transfer process would have had priority over any actions we were doing.

When I tried to get on yesterday I found it OK for some boards and even My Threads but I couldn't access the General Board. Presumably that board took quite a long time to transfer.

I shouldn't think it will change the occurrence of the error message. Those who suffer from it will continue to do so.

Page 1 + 1 of 2

  1. «
  2. 1
  3. 2