Genealogy Chat

Top tip - using the Genes Reunited community

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GR member research

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ProfilePosted byOptionsPost Date

Kense

Kense Report 3 Jun 2014 15:18

Got it from support today and have now completed it.

SylviaInCanada

SylviaInCanada Report 3 Jun 2014 18:55

I contacted support, complaining that I had not received the survey .......

I now have it, with the following comments .....................


I'm sorry that you didn't receive our original survey email.

You can access your unique survey via the below link
.
.
.

Thank you for taking the time to give us your feedback on this survey - your support for Genes Reunited is appreciated.

With kind regards,


Nicky
Genes Reunited Support Team

------------------


now what does "unique survey" mean?


Do each get a different survey than from anyone else???



I haven't yet filled it out :-)





ElizabethK ..................

I don't think buying credits matters ............ I've never bought any myself, although I have been awarded them by GR in the past, as an apology for things going wrong or as a gesture of goodwill.

DottyAnn

DottyAnn Report 4 Jun 2014 16:47

Hi

I've had a survey request too and also cannot get past question 3 as there is no category for saying that you have a yearly subscription. Since my yearly sub is with GenesReunited and I have had it since Genes first started I found this a bit odd. I sent a reply to say why I cannot complete the survey so maybe they will rethink the questions and add a yearly sub category. Not very well thought out!

Ann

Joseph

Joseph Report 4 Jun 2014 17:24

Completed survey on Sunday.

Just got a second one!!!!

Kense

Kense Report 4 Jun 2014 18:26

Dotty/Ann, read Hannah*'s response of 2 June 17:40 on this thread.

KempinaPartyhat

KempinaPartyhat Report 4 Jun 2014 18:53

I tried I pressed next and the page expired ..

END OF!

Flip

Flip Report 4 Jun 2014 19:13

But I'm still feeling left out - haven't had mine, but don't intend to chase it up - who really takes any notice of surveys anyway :-P