Help Centre - Frequently Asked Questions

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I want to delete my registration

If you would like to instantly delete all of your details  from Genes Reunited please click here and follow the on-screen instructions. You will be prompted to enter your password more than once.

If you can't remember the login details that you created when you registered with Genes Reunited but wish to cancel it, please email our support team with the full name that you registered with, along with your year and place of birth and the rough date that you created the registration.

Genes Extras

Genes Reunited subscription bonuses

As a way of saying thank you to our subscribers, we have launched Genes Extras. You'll find exclusive competitions and discounts on family history magazines, days out and much more.

Take me to Genes Extras