Help Centre - Frequently Asked Questions

Search

Complete FAQ Listing

Deleting Hot Matches

When you are viewing a match you'll see a link to 'discard matches' at the top and the bottom of the list of matches. If you click on this the match will be removed from your list of Hot Matches.

You will also see a 'previous' and 'next' link at the top and bottom of the matches. This allows you to scroll quickly through each match easily discarding any wrong matches.

When you delete a Hot Match you will be removing all matches with that member. It isn't possible to delete a couple of matches and then leave the rest. 

If you delete a Hot Match in error, you can restore it to your list of Hot Matches. When you view your list of matches, you'll see the link 'View discarded hot matches' at the top and bottom of the list of hot matches. Click on this and you will be taken to your list of discarded matches. If you click on the box under the 'Restore' column on the right hand side of the member's name whose Hot Matches you want to reinstate and click on the 'Restore' tab, the selected discarded matches will be returned to your list of Hot Matches.

Gift subscriptions

Genes Reunited gift subscription

Do you know someone interested in discovering their family history?

You can now buy a gift subscription to Genes Reunited so they can research their family tree.

Buy a gift or redeem your gift