Help Centre - Frequently Asked Questions


Complete FAQ Listing

How do I attach an item to someone in my tree?

When you’re viewing or editing an item in your Keepsafe, you’ll see it says ‘Attached Relations’. Click on this and then type in the name of the person you’d like to attach it to. As soon as you start typing you'll be shown the name in a drop down list. Select the person you want from the list. Repeat the process to attach it to more than one person in your tree. You can attach an item to as many people as you like at any one time.

When you attach a photo or record to someone we'll add that item to their name in your tree. You'll be able to see it in the tree under the photos or records section. The name below the item will be highlighted and you can click on this to view that person's profile.

Genes Extras

Genes Reunited subscription bonuses

As a way of saying thank you to our subscribers, we have launched Genes Extras. You'll find exclusive competitions and discounts on family history magazines, days out and much more.

Take me to Genes Extras